Guaranti Group · Legal
Compliance Disclosure
Who regulates us and how we handle conflicts and complaints
Last updated · July 2026
On this page1. Regulated entity & licensing2. Conflicts of interest & referrals3. Complaints4. Disclaimer
01
Regulated entity & licensing
- Mortgage services are provided through our licensed mortgage entity, regulated by the applicable provincial regulator · licence details available on request: 778-297-7450
- Insurance and planning services are provided by licensed advisors through the applicable licensed entities · licence details available on request: 778-297-7450
- Individual advisor licence numbers are available on request
02
Conflicts of interest & referrals
- On most mortgage and insurance placements we are compensated by the lender or insurer; the nature of that compensation is disclosed to you before completion
- Where we refer you to partner professionals (lawyers, accountants), any referral arrangement is disclosed and you are always free to choose your own
- Required regulatory disclosure forms are provided during your transaction
03
Complaints
If something falls short, tell us first: info@guaranti.ca or 778-297-7450 — we acknowledge every complaint and tell you who is handling it. If you remain unsatisfied on a mortgage matter, you may contact the applicable provincial regulator; for insurance matters, the applicable regulator — we can give you the contact details on request.
04
Disclaimer
This page is a plain-language summary and is not exhaustive. The disclosure documents provided during your transaction govern. Nothing here is financial, legal or tax advice.
Questions about this page
Write to us and we reply within one business day.
info@guaranti.ca · Unit 635 & 640 – 5599 No. 3 Rd, Richmond, BC V6X 0X8
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